Privacy Policy

Adventigo’s Role

Adventigo.in is an online travel and booking platform that facilitates ferry ticket reservations with third-party ferry operators serving the Andaman Islands and other destinations, as applicable. Adventigo does not own, operate, crew, control, or manage any ferry vessel, port service, embarkation process, sailing schedule, onboard experience, or operational decision. All ferry services are operated solely by the respective ferry operator.

Adventigo’s role is limited to enabling search, booking request submission, payment facilitation, ticket issuance coordination, customer communication and post-booking support, subject to operator approval and policy. The contract of carriage and the actual transport service remain between the passenger and the ferry operator.

1. Data Controller
Adventigo Adventures Pvt. Ltd. is the data controller responsible for personal data collected through www.adventigo.in in accordance with the Information Technology Act, 2000 and applicable data protection regulations.

2. Data We Collect
We collect the following categories of personal data:

• Identity Data: Full name, date of birth, government ID number

• Contact Data: Email address, mobile number, postal address

• Booking Data: Travel dates, routes, passenger details, booking history

• Payment Data: Transaction reference numbers (full card details are not stored by the Company)

• Technical Data: IP address, browser type, device information, cookies

• Usage Data: Pages visited, search queries, booking interactions

3. How We Use Your Data

• To process and confirm bookings

• To communicate booking confirmations, reminders, and updates via SMS, email and WhatsApp

• To verify user identity and prevent fraud

• To comply with legal and regulatory obligations

• To improve platform performance and user experience

• To send promotional communications (with consent, opt-out available)

4. Data Sharing
We share your data only with:

• Ferry and activity operators – to fulfil your booking

• Payment gateway providers – to process transactions securely

• Government authorities – when required by law
We do not sell your personal data to any third party.

5. Data Retention
Booking and identity data is retained for a minimum of 5 years in compliance with applicable tax and regulatory requirements. Marketing data is retained until you opt out.

6. Your Rights
You have the right to access, correct, or request deletion of your personal data by contacting support@adventigo.in.

7. Cookies
Adventigo.in uses cookies for session management, analytics, and personalization. You may disable cookies through your browser settings, which may affect platform functionality.

8. Contact
Data Protection Officer: support@adventigo.in | +91 81167 67666