BookMyActivity.in

Adventigo’s Role

Adventigo.in is an online travel and booking platform that facilitates ferry ticket reservations with third-party ferry operators serving the Andaman Islands and other destinations, as applicable. Adventigo does not own, operate, crew, control, or manage any ferry vessel, port service, embarkation process, sailing schedule, onboard experience, or operational decision. All ferry services are operated solely by the respective ferry operator.

Adventigo’s role is limited to enabling search, booking request submission, payment facilitation, ticket issuance coordination, customer communication and post-booking support, subject to operator approval and policy. The contract of carriage and the actual transport service remain between the passenger and the ferry operator.

1. General
All cancellations and refunds are subject to the specific cancellation policy of the respective ferry operator, boat charter company, or activity provider. Adventigo.in acts as an intermediary and processes refunds in accordance with operator policies.

2. Ferry Ticket Cancellations

Cancellation Timeline	Refund Amount
More than 72 hours before departure	75–100% of ticket value (operator-dependent)
24–72 hours before departure	50% of ticket value
Less than 24 hours before departure	No refund
No show	No refund

3. Activity & Water Sports Cancellations

Cancellation Timeline	Refund Amount
More than 48 hours before activity	75–100% of booking value
24–48 hours before activity	50% of booking value
Less than 24 hours before activity	No refund

4. Operator-Initiated Cancellations
In the event of cancellation by the operator due to weather, mechanical failure, or government directive, users will receive a full refund or complimentary rebooking at no additional charge.

5. Refund Processing
Approved refunds will be credited to the original payment method within 7–14 working days depending on the operator and payment gateway.

6. Non-Refundable Items
Platform convenience fees and service charges are non-refundable in all circumstances.

7. Dispute Resolution
For unresolved refund disputes, contact support@adventigo.in within 30 days of the scheduled service date.